Comprehensive documentation to keep you informed and protected
Our basic terms and conditions for using Ahlan
EssentialHow we collect, use, and protect your personal data
PrivacyRules for responsible use and prohibited conduct
ConductBilling, payment processing, and refund procedures
BillingTerms specific to paid subscription plans
BillingHow we handle account suspensions and appeals
EnforcementImportant limitations and warnings about AI translations
SafetyCopyright infringement reporting and takedown process
IP RightsSecurity vulnerability reporting and rewards
SecurityExport your data, delete your account, manage privacy
PrivacyOur commitment to digital accessibility (WCAG 2.1 Level AA)
AccessibilityOur support team is here to help. Reach out with any legal or privacy concerns:
General Support
support@ahlan.app
Legal Issues
legal@ahlan.app
Privacy Concerns
privacy@ahlan.app
All legal documents last updated: January 2026
These policies are effective immediately upon posting. We may update them at any time.